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Business Development

Our comprehensive business development and training addresses the unique challenges of the industry to bring transformation and formalization to the funeral sector.
  • Discovery Assessment
  • Analysis and Strategy
  • Development Strategy
  • Implementation
  • Ongoing Monitoring

Listed below are the areas specifically targeted in the proposed engagement process.

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For the Funeral Insurance and Funeral Service business

  • Physical premises and general infrastructure
  • ICT infrastructure
  • Systems / Software
  • Financial Management
  • Risk Management
  • Compliance
  • Marketing process and resources
  • Human resource management

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For the Funeral Insurance business

  • Product Design
  • Underwriting
  • Data Management
  • Sales Process
  • New Client Take-On
  • Updates and Changes
  • Premium Collection
  • Claims Management
  • Policyholder Communication
  • Complaint and Query Management
  • Insurance Business Reporting

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For the Funeral Service business

  • Showroom Management
  • Body Collection Management
  • Mortuary Management
  • Funeral Event Planning
  • Fleet Management
  • Supplier Management
  • Stock Management
  • Rental Asset Management
  • Funeral Service Business Reporting

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